SHBHBAS001 - Provide shampoo and basin services - Assessment task 1

Question 1 of 12

1. Question

What is the purpose of visually examining the scalp and hair prior to performing a shampoo service?

(Select all correct responses)

To identify and inform the client of any hair and scalp conditions
To confirm the finished hairstyle with the client
To Identify any contagious conditions
To decide what hair colour the client would prefer

Question 2 of 12

2. Question

What hair and scalp characteristics should you be looking for?

(Select all correct responses)

Dry hair and scalp
Oily hair and scalp
Freckles and moles
Abnormal skin conditions including; psoriasis, seborrhoea, dandruff (oily and dry) and chemically damaged hair.
Grey hair
Contagious hair and scalp conditions including: head lice, scabies and ringworm

Question 3 of 12

3. Question

Which steps should be followed if you have identified that a client has a hair or scalp condition?
(Select all correct responses)

Explain the condition to the client in a very loud voice
Verify hair and scalp conditions with your senior stylist
Find out what procedure or service they intend to provide their client.
Do not attempt to diagnose or treat noncontagious or contagious skin and scalp diseases yourself.
If a contagious skin and scalp diseases is identified you should leave the diagnosis and treatment to trichologists or doctors.
Refuse to serve the client again regardless of the outcome in case you catch their condition

Question 4 of 12

4. Question

Provide 3 different hair or scalp conditions and describe their symptoms.

Name the salon product used for the treat of the condition, the products purpose, its action on the hair, the application instructions and the processing time.

(Follow the outline provided in the hint below)

This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.

Question 5 of 12

5. Question

What role do safety data sheets play in the salon and what basic information do they contain?
(Select the correct response)

A Safety Data Sheet (SDS), is a document that provides information on the environmental impact a salon is making and how it affects the health and safety in the workplace. For example an SDS includes information on: – Identifying pollution – Health and physicochemical hazards – Minimising waste – Emergency procedures for reducing carbon offset – Disposal considerations for chemicals.
A Safety Data Sheet (SDS), is a document that provides information on workplace harassment and how it affects the health and safety of staff in the workplace. For example an SDS includes information on: – Identifying harassment – Health and safety in the workplace – Safe handling of personal information – Emergency procedures when being harassed – Considerations for diversity
A Safety Data Sheet (SDS), is a document that provides information on the properties of hazardous chemicals and how they affect health and safety in the workplace. For example an SDS includes information on: – The identity of the chemical – Health and physicochemical hazards – Safe handling and storage procedures – Emergency procedures – Disposal considerations.

Question 6 of 12

6. Question

What health regulations for hygiene and infection control need to be carried out when preparing for and during a shampoo and basin treatment service?

(Select all correct response)

Always wash your hands prior to undertaking any service
Combs, brushes and equipment must be cleaned and sanitised or disinfected after each use
Combs and brushes and equipment do not need to be cleaned and sanitised between clients as you cannot spread infection this way
All salon surfaces must be cleaned and sanitised after every service
The client should be gowned appropriately for the service according to your workplace policies and procedures
If you are very busy you can reuse towels and capes on multiple clients
All towels and wraps must be washed after each use
Infectious scalp disorder must be identified and reported to a senior operator
A client with an infectious scalp disorder cannot receive any salon services until it has been appropriately treated after receiving medical advice
On a quiet week, never turn away a client regardless of infectious disorders

Question 7 of 12

7. Question

Where would you locate the information on hygiene and infection control?

(Select all correct responses)

The client will inform you of the right procedure
Ask your salon supervisor/ trainer to explain and demonstrate how clients must be gowned prior to services in the student salon.
Safety Data Sheets
In the colour chart
On a product label
website or fact sheet for health regulations and infection control

Question 8 of 12

8. Question

Why are the following points important for your client’s health, safety and hygiene when performing a basin service?

(Drag and drop the correct answers)

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To protect the clients clothing from being stained, wet or damaged and from exposure to potential chemical products
To help prevent the water and emulsified hair products from running down over the clients face into their eyes or down their neck getting onto their clothes.
Throughout the service you should regularly confirm with your client, by asking a range of questions. This will identify their level of comfort and/or the need to adjust their neck position, water temperature or massage pressure.
To prevent the transmission of contagious diseases from one client to another.

Use of towels and caps
Water and product cupped away from the face.
Asking questions
Use of clean and sterilised tools and equipment

Question 9 of 12

9. Question

Why is correct posture important for your health, safety and hygiene when performing a basin service?
(Select all correct responses)

Correct positioning of your back and arms will help prevent back, neck and shoulder strain and injury.
So that you look taller
When either standing behind at a back basin or a side basin you should always avoid placing too much strain or discomfort to those parts of your body
To enable you to work faster

Question 10 of 12

10. Question

Why is controlling the amount of hair product used and the splashing of product while shampooing important for your health, safety and hygiene when performing a basin service?

(Select all correct responses)

To avoid spreading infection.
To reduce the risk of products being wasted.
To avoid products frothing too much and splashing, potentially going into the client or operators eyes.
To minimise enjoyment in the workplace

Question 11 of 12

11. Question

Why is the protective clothing and clean and sterilised equipment important for your client’s health, safety and hygiene when performing a basin service?

(Select all correct responses)

To look professional
To boost your image
To prevent personal harm and injury
To prevent exposure to prolonged exposure to water, harmful chemicals or transmissible diseases.

Question 12 of 12

12. Question

How do you perform the following environmental sustainable work practices while performing basin services?

(Drag and drop the correct answers)

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• When using chemical products, mix only what you need. Use funnels and drip trays to capture any excess, then reuse what you recover. • applying products in small amounts by hand. • purchasing products with longer shelf lives so you’re not forced to throw away excess amounts.
• Install water reduction devices. Flow restrictors and aerators may help you use less water. • Turn off the taps between tasks. By running water only when you’re actually using it • Ask staff to report leaks immediately and have them fixed as soon as possible. • Ensure all your sinks are equipped with hair traps so that your drains – and sewer lines – won’t get blocked.
• Ask suppliers to provide products in refillable containers to reduce waste. • Packaging materials should be placed in specifically labelled recycling bins E.g. Plastics, Paper, Alfoil, Glass etc.

Minimising product wastage
Using water efficiently
Dispose of waste products

SHBHBAS001 – Provide shampoo and basin services – Assessment task 1

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